Patient Verification
Safeguard Patient Onboarding, Reduce Risk, Ensure Compliance, & Help Prevent Inefficiency & Duplications.
Melissa’s industry-leading patient verification solution is designed for organisations that need high-speed, rigorous validation checks for individuals presenting themselves in healthcare settings or online. This enhances organisational efficiency, care routing, compliance requirements and prevents fraud.
- Enhanced Organisational Efficiency: Speed up patient onboarding and check-in
- Improved Care Routing: Ensure patients receive appropriate care without delay
- Compliance Assurance: Meet regulatory requirements with rigorous validation checks
- Fraud Prevention: Protect against fraud and identity theft
- Low Dependency or Impact on the Patient: Only a name and address are required
Patient Verification Capabilities
Contact Data Check
Melissa employs a data quality verification layer that verifies each piece of the contact data - name, address, email, phone - before it gets passed to the next step.
Proof of Address
Once contact elements are verified, ensure the person actually lives at the provided address. Melissa's service connects a person's name to a specific address to confirm proof of address in real time. Checks are made against government, credit agencies and other trusted sources.
Age Verification
Melissa's service performs a date of birth check and a deceased register check to ensure the individual is age appropriate for the course of action and is not someone who has assumed an identity of someone deceased.
3 Key Differentiators
01/03
We are the Address Experts
Melissa’s 40 years in address intelligence and data quality expertise is built into each verification layer we offer. Our deep domain knowledge is coupled with extensive datasets and strong partnerships with global postal authorities. We ensure the identity of a consumer or business is accurate starting with the foundation – contact data verification.
02/03
Our Data Quality Intelligence is Unmatched
Melissa is the only eIDV service that employs a data quality verification layer. We don’t simply match a name to a static list. We verify each piece of the identity puzzle in real time before it gets passed to the next step. This not only ensures the customer data is accurate, which has a multitude of benefits in itself, but also reduces the number of false positives and negatives that are returned while increasing matching rates.
03/03
Each Verification Layer Has a Dedicated Engine
Each layer has its own dedicated engine for correcting, parsing, and understanding names and addresses. We have the unique advantage of having separate data quality tools built into an all-in-one eIDV service. These crucial data quality abilities are missing from other identity verification solutions, but are absolutely integral to increase the matching accuracy.
Single, Batch Scan &
No Code Features
Single Check
Through our single scan feature, individuals can be checked against trusted data sets and real time reference data. The results returned will provide information that will aid in the onboarding and due diligence processes for new or existing patients.
Batch Scan
Melissa's service also has the capability to batch scan (volume record processing), helping organisations save time by simultaneously checking a large number of individuals held on record, as frequently as is required.
No Code
Melissa’s patient verification tool now comes in a no code, out of the box service which removes the hassle of integration and lengthy set-up procedures. Simply create an account via a portal and gain instant access to service capabilities. This can provide service to any smart device or desktop, without any integration or technical knowledge needed.
Global Coverage
Seamless User Experience
Robust KYC / AML Compliance
Operational Efficiencies
Ready to Start Your Demo?
Start today with Melissa's wide range of Data Quality Solutions, Tools, and Support.
Schedule a Demo