For 40 years, Melissa has provided contact data verification and cleansing solutions, including identity resolution, to more than 10,000 customers worldwide. We use the most up-to-date, multisource datasets to bring you accurate and reliable information you can use across the enterprise. Our solutions:
Leverage robust data quality and electronic identity verification (eIDV) solutions to attract and enrol students both in the UK and globally with greater assurance.
Implement effective campaigns and promotional communications by utilising high-quality, accurate data to target students and prospects more precisely.
Enhance your understanding of students and prospects by utilising reliable data insights for more informed decision-making.
Simplify and expedite the verification process for student financing, grants, and bursaries through quick and reliable electronic identity verification.
Implement thorough identity verification and screening processes to confirm right-to-work status, conduct background checks, and meet compliance requirements effectively.
Utilise data audit and enrichment services to ensure high data quality across all channels, contributing to overall business success and seamless operations.
Maintain high data quality with our comprehensive data cleansing services which is essential to enhance operations, improve decision-making, and deliver superior services to students and stakeholders.
Verify and correct the addresses of staff, students, and applicants of tuition financing in real-time and at point-of-entry. Will assure proof of address, minimise any fraudulent activity and increase confidence in attracting new students in the UK & 240+ countries worldwide.
Screen and verify the identity of staff and students like lecturers, catering, temps and foreign nationals to ensure they meet the necessary requirements to work and study on campus.
Append missing name, email, phone number and move-update your address records. Our enrichment services also add lifestyle characterises, demographic and firmographics, as well as suppressions, goneaways and deceased so you can build better target marketing campaigns for new and current students.
Uncover, merge & purge difficult-to-find duplicate records for an accurate 360-degree view on a student or customer.
Capture ID & document data to extract crucial information from passports, utility bills, driver’s licenses and more. Then, check it against a person’s selfie & liveness detection for anti-fraud, KYC and onboarding processes.
Implement our address lookup functionality to ensure only real and accurate address are entered when filling out webforms, admissions, and other data entry points.
Verify an email address in real-time or batch to improve deliverability and enhance overall communications strategy.
Ensure you have valid, callable domestic and international phone numbers.
Utilising data quality software and CRM systems can help manage and update contact information, reducing errors and enhancing engagement with students, alumni, and stakeholders. Accurate contact data supports better communication, saves resources, and meets legal requirements.
Institutions can ensure contact data quality during data collection by designing user-friendly forms to minimise entry errors, implementing real-time validation tools, making key contact fields mandatory, and encouraging periodic updates from students and staff.
Key metrics for evaluating data quality in contact management include Accuracy Rates, which measure the percentage of current and correct contact data; Completeness Rates, which assess the proportion of records containing all necessary contact details; Duplication Rates, which track the frequency of duplicate records; and User Feedback, which involves collecting user input to identify and resolve data quality issues.