Product Support Center

Reference materials on how to use local APIs (static library) and a dynamic library (DLL on Windows, shared library on Unix)

Reference materials on how to get data in and out of our REST APIs.

Browse and search through Melissa's detailed product information.

Information on Melissa's persistent, unique 10-digit key assigned to each U.S., Canadian and international address to improve address standardization, updating, matching and enrichment processes.

Get information about new features, enhancements, and updates for the most recent releases of Melissa products.

See Melissa's upcoming and released global initiatives.

Having trouble coding an address, or receiving unexpected results?

Matrix showing address, phone, geocoding & identity coverage for Melissa global products.

Descriptions of the results returned by our products so you know exactly what was done to your data.

Dashboard showing real-time status, response times and outage history.

Map of current server locations, redundancy, and dynamic response available via AWS.

Information on how Melissa cares for your data and maintains compliance with GDPR, SOC 2, HIPAA and other regulations.

View the release date calendar for our products.

Access resources and solutions to visualize and understand your data.

Get the latest on new features and product advisories.

Read articles on how to achieve the best results using Melissa's best-of-breed address verification and related services.

Access real-time Web APIs for testing and rapid application development.

Contact Melissa locations for sales, technical support & general information.

Access our help desk to create a support ticket.

Login and manage your Melissa account.