NCOA Processing and USPS Move Update

Change of Address/NCOA Service Provides Current Addresses for U.S. and Canada Customers

Almost 15% of the U.S. population moves every year. Is your database up to date? If not, you could be wasting money on Undeliverable-as-Addressed (UAA) mail and address correction fees. Change of Address/NCOA Web service provides fast, easy, change-of-address processing for U.S. and Canadian addresses so you can:

Reduce mailing costs associated with UAA mail
Stay in touch with customers, even when they move
Meet USPS^® Move Update standard for postal discounts

USPS NCOA^Link Processing

SmartMover provides NCOA^Link processing to validate each address in your data file, employing USPS CASS Certified^™ address correction. Once addresses are corrected, each customer record is matched against the USPS 48-month NCOA^Link database containing the most recent 160 million moves. When a match is made, we will update your address file with the most current address information.

Mailing lists that are processed through SmartMover meet the USPS Move-Update requirement for a period of 95 days from the date of processing. This requirement applies to all First-Class Mail^® and all Standard Mail^®. If you mail on a regular basis, we recommend establishing a processing schedule to ensure that your mailing list is in compliance with the USPS requirement.

Melissa is a NCOA^Link® Full Service Provider licensee of the USPS. NCOA^Link®processing requires a processing Acknowledgement Form (PAF). Download a copy of our NCOA^Link® PAF.

Canada NCOA Processing

Over 1 million Canadian households and businesses move each year. SmartMover will match your address file against the Canada Post NCOA^™ database containing over 10 million records from the last 72 months.

Canadian NCOA processing may be performed in conjunction with Canadian Address Hygiene, but this is not a requirement. However, it is necessary to qualify for Canada Post’s Incentive Lettermail, Addressed Admail and Publication Mail rates. SmartMover utilizes SERP Certified^™ address correction to process and standardize your mailing list and a Statement of Accuracy (SOA) is provided to report the percentage of accurate addresses when mail is deposited with Canada Post.

Melissa is one of only a handful of Canada Post licensees. Canada NCOA processing requires a signed copy of the Canadian NCOA Acknowledgement Form. Download a copy of our Canadian NCOA form.